The Terms and Conditions contained herein shall apply to any person (“User”) who is using the services of Natural Solutions for making payments through an online mode through the payment gateway for purchase of product or products. By virtue of using this website it is therefore deemed that user has read, understood and accepted these Terms and Conditions.

• Only after accepting the said Terms and Conditions, the user can register to avail the said Services in our website.
• Natural Solutions would be subject to the Indian laws in force, also any directives/ guidelines of Government of India
• These Terms and Conditions represent the entire agreement between the User and Natural Solutions and surpass all prior communications whether electronic, oral, or written. A printed version of these Terms and Conditions shall be admissible in judicial or administrative proceedings.
• The entries in the books of Natural Solutions and the Payment Service Providers kept in the ordinary course of business with regard to transactions covered herein shall be binding and act as conclusive proof of the authenticity and accuracy of the transaction.

Miscellaneous Conditions:

• User understands and confirms that his/ her personal data relating to debit card/ credit card transmitted over the Internet may be susceptible to exploitation; hacking, theft or fraud and that Natural Solutions or the Payment Service Provider(s) have no command over such matters.
• In spite of exercising all security features and also taking reasonable care Natural Solutions does not guarantee that the use of the Services provided by it will not result in theft or unauthorized use of data over the Internet.
• The User may be required to create his/ her own User ID and Password in order to make use of the Services provided by Natural Solutions and it shall be the User’s own responsibility to keep them protected and confidential. Natural Solutions will never take recourse to ask the User for their User password in an unsolicited phone call or email.

Debit/Credit Card, Bank Account Details

The User agrees that the debit/credit card details provided by him/ her for use of the aforesaid Service(s) are be correct and accurate and of use of which he/she is the lawful owner and shall also ensure that they have sufficient credit is available on the nominated card/ bank account at the time of making the payment.

Payment Gateway Disclaimer

Natural Solutions or the Payment Service Provider(s) aid access to view and pay for products and services offered online. By accepting to these Terms and Conditions, the User expressly agrees that the use of the aforesaid online payment Service is entirely at own their risk and responsibility.

Website Access

We permit you a limited access of this Website and that you shall not reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purpose other than personal use of the website without our express written consent.

Modification of Terms & Conditions of Service/ User Agreement

We may at any time amend the Terms & Conditions of the User Agreement without any prior notification to you, thus it is advised you keep reviewing the terms and conditions periodically. If the modifications are not acceptable to you should discontinue using the website and failure to do so will be deemed as acceptance of the modified terms and conditions.

Indemnity

You agree to defend, indemnify and hold harmless the Website and Natural Solutions, its employees, directors, officers, agents from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, relating to or arising out of claims based upon your actions or inactions or any other person operating on your behalf, This clause shall survive the termination of the User Agreement.

Communications

When you use the Website or communicate with us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Limitation of Liability

Under no circumstances neither we nor any of our affiliates, employees, directors, and agents shall be liable to you or to any other person for any direct, indirect, special, incidental or consequential damage in connection with the use of and/or inability to use the Website. We shall not be liable for any loss that may be occasioned to you for reasons of computer failure or malfunction, computer virus, defects, delays in operation, destruction or unauthorized access and use of, alteration of any record in any way relating to the use of the Website or Services.

Natural Solutions assume no liability whatsoever for any financial or other damage suffered by the User on account of any inaccuracy in the operation of the Payment Gateway or the setback, failure or corruption of any data or other information transmitted in connection with the use of the Payment Gateway or Services.

Termination

Any termination of the User Agreement shall not revoke your duty to pay for the product already ordered from the Website or affect any liability. This agreement can be terminated at any time without prior notice but until then it remains in effect.

Shipping & Delivery Policy (Products)

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Natural Solutions is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Natural Solutions is in no way responsible for any damage to the order while in transit to the buyer. Natural solutions is proud to use Ingenico for fast, easy and efficient secure payments. All major credit cards are accepted.

Refund Policy

Refund And Cancellation :

Any defect or complaints can be referred to the customer care number at +91 93229 35092 or can be emailed to us at customercare@naturalsolutions.co.in, kindly mention the order number, your name, name of the product for quick identification. Natural Solutions maintains “NO REFUND” policy but the customer’s complaints will be redressed as soon as possible.


Refund For Charge Back Transaction: Incase of any claim of chargeback by the User for any reason whatsoever, such User may avail of the customer care number at 9831071188 or email to us at customercare@naturalsolutions.co.in with the claim details and such refund(if any) shall be executed by Natural Solutions via payment gateway or by means of a demand draft or such other means as appropriate.


In case of any fraudulent transactional activities or misuse of Card/Bank details, the user must contact us directly.